Shipping information

Shipping Information

Thank you for choosing Zeeniastic! We’re excited to get your order to you as quickly and securely as possible. Please review our shipping information below.

1. Shipping Methods & Delivery Times

We offer several shipping options depending on your location and urgency:

  • Standard Shipping: Estimated delivery: 5-7 business days within [Country Name/Region].
  • Express Shipping: Estimated delivery: 2-3 business days within [Country Name/Region].
  • International Shipping: Estimated delivery: 7-14 business days for international orders. Rates will be calculated during checkout.

Please note: Delivery times are estimates and can vary depending on external factors such as weather, holidays, or customs delays.

2. Shipping Rates

Shipping rates are calculated based on the weight of your order and the shipping method you choose. The rates for your specific location will be displayed at checkout.

  • Free Standard Shipping: Free shipping on orders over $[insert amount] within [Country Name/Region].
  • Flat Rate for Express Shipping: $[insert amount] for express shipping within [Country Name/Region].
  • International Shipping Fees: International shipping costs are calculated during checkout based on your order's weight and destination.

3. Order Processing

All orders are processed within 2-3 business days. Orders placed after [insert time] will be processed the next business day. We do not process orders on weekends or public holidays.

Once your order has been shipped, you will receive an email with tracking information (for applicable shipping methods). You can track your package via the carrier's website.

4. Shipping Restrictions

  • We do not ship to P.O. Boxes.
  • Some international locations may have restrictions. If your order cannot be fulfilled, we will notify you and cancel the order if necessary.

5. Tracking Your Order

Once your order has been shipped, we will provide a tracking number via email (for applicable shipping methods). You can track your order directly through the shipping provider's website. If you have not received a tracking number within 3 business days of placing your order, please contact us for assistance.

6. Shipping Delays

Although we strive for timely deliveries, some factors are beyond our control. Shipping delays can occur due to weather conditions, holidays, or high-volume shipping times (such as Black Friday or the holiday season). If your shipment is delayed, please check the tracking information or contact us for assistance.

7. Damaged or Lost Shipments

If your order arrives damaged or is lost during transit, please contact us immediately at AbrarAshraf665@gmail.com. We will work with you and our shipping partners to resolve the issue promptly. Be sure to include photos of the damaged goods, if applicable, to expedite the process.

8. Returns & Exchanges

For information about our return and exchange policy, please visit our Returns Policy page.

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